Frequently asked questions
Quick answers to the most common StatusOwl questions.
How do checks work?
StatusOwl runs monitoring agents distributed across multiple geographic regions. At each check interval, one or more agents send a request to your endpoint. The results are ingested, stored in a time-series database, and evaluated against your alert rules.
How does StatusOwl avoid false positives?
On paid plans, checks run from multiple regions. An incident is only opened if the majority of regions report failure, which filters out single-region network glitches. You can also set a confirmation count — e.g. require 2 consecutive failures before sending an alert.
How long is monitoring data retained?
- Free plan: 30 days of check history.
- Starter: 90 days.
- Team: 1 year.
- Pro: 2 years.
Can I cancel at any time?
Yes. Cancel from Settings → Billing at any time. Your paid features remain active until the end of the current billing period. There are no cancellation fees.
Downgrading to the Free plan keeps all your monitors — they'll just be limited to the Free plan's check interval and feature set.